Revolutionizing New Hire Induction with a Digital Gaming Platform
Client: A large financial institution
Revolutionizing New Hire Induction with a Digital Gaming Platform
For a large financial institution, the traditional new hire induction process presented a significant logistical challenge. Their engaging, game-based induction relied on a physical game board, which proved cumbersome for HR and trainers. Transporting and managing large game boards for multiple, concurrent induction sessions was a major pain point, hindering scalability and efficiency.
The Challenge
The client needed to retain the interactive and engaging nature of their game-based induction while eliminating the logistical burden of physical game boards. They sought a digital solution that would not only reduce the need for carrying cumbersome equipment but also enhance participant engagement and streamline the overall induction process for trainers.
The Solution
We addressed this challenge by developing a custom gaming platform specifically designed for new hire induction. Our solution digitized all existing gaming assets and challenges, transforming their popular “Game of Life” framework into an interactive digital experience.
The platform was built to facilitate a dynamic and engaging induction:
Team-Based Play:
rainers could easily create up to three teams of 5-7 members, assigning custom team names for a personalized experience.
Trainer-Led Engagement
The game progressed under the guidance of the trainer, maintaining the human element of the induction.
AI-Powered Challenges:
We leveraged Artificial Intelligence (AI) to significantly enhance the learning experience. AI was used to:
Improve Challenge Complexity: Dynamically adjusting the difficulty levels of game challenges.
Personalize Quizzes and Learning Content: Tailoring questions and learning interactions based on participant progress and performance, leading to greatly enhanced engagement.
The platform also provided robust tracking and reporting capabilities:
Real-time Scoring:
The system displayed team-wise scores across various game levels.
Interactive Leaderboard:
The system displayed team-wise scores across various game levels.
Powerful Analytics:
The client gained access to comprehensive analytics, allowing them to monitor progress across learning modules. Furthermore, generative AI provided insights and results based on the learning data fed into the models, offering deeper understanding of learning outcomes.
The Impact
The implementation of the digital gaming platform delivered immediate and significant benefits for the client:
Eliminated Logistical Burden:
HR and trainers no longer needed to transport physical game boards, significantly simplifying setup and enabling multiple simultaneous induction sessions.
Streamlined Operations:
The digital platform automated scoring and reporting, freeing up trainers to focus more on facilitating learning and interaction.
Boosted Participant Engagement:
The AI-enhanced challenges, personalized quizzes, and competitive leaderboard fostered a highly interactive and captivating induction experience, leading to better knowledge retention for new hires.
Data-Driven Insights:
The integrated analytics and generative AI capabilities provided the client with unprecedented insights into learning effectiveness and participant understanding, allowing for continuous improvement of their induction program.
By digitizing their game-based induction, the financial institution transformed a logistically cumbersome process into a seamless, highly engaging, and data-rich experience, ensuring new hires are effectively welcomed and integrated into the organization.
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